This Privacy Policy explains how JobMint ("JobMint", "we", "us") collects, uses, and protects information when you use our software for mobile mechanics and when you receive communications related to a service performed for you.
We collect information needed to provide the service, including: name, mobile phone number, email address, billing/service address, vehicle details, and details of the work performed (invoices, estimates, appointments, photos, and messages). Mechanics enter this information to create and manage jobs for their customers.
We use this information to create and deliver invoices and estimates, schedule appointments, process payments, send service-related notifications, and operate and improve the service.
JobMint sends service-related text messages on behalf of your mechanic — such as appointment reminders, estimates, invoices and payment links, and job-completion updates — to customers who have provided their mobile number and agreed to receive them.
How you opt in: You provide your mobile number directly to your mechanic in person when scheduling service or receiving an invoice, and agree to receive service-related texts about your job. Your mechanic records this consent in the JobMint app at the time of service by confirming your agreement before any messages are sent. We never send marketing or promotional texts.
Message frequency varies based on your service activity. Message and data rates may apply. You can reply STOP at any time to unsubscribe, or HELP for help.
We do not sell, rent, or share your mobile number or SMS opt-in information with third parties or affiliates for their own marketing or promotional purposes. Mobile information is used solely to deliver the messages described above.
Opting in is optional and is never a condition of any purchase, service, or transaction. If you choose not to receive texts, your mechanic can still email or print your invoices and estimates, and you can pay by cash or card. Text messaging is only an added convenience.
We share information only as needed to operate the service: with the mechanic performing your job, and with service providers that help us deliver messages and process payments (for example, our SMS provider and our payment processor). We do not sell your personal information. As stated above, we never share mobile numbers or SMS consent with third parties for marketing.
Card payments are processed by Stripe. We do not store full card numbers on our systems.
We retain job and account records for as long as needed to provide the service and meet legal and tax obligations. We use reasonable administrative and technical safeguards to protect your information.
You may opt out of text messages at any time by replying STOP. To request access to or deletion of your information, contact us using the details below.
Questions about this policy? Email hello@motormint.net.